Century Bank is concerned about cyber security for our clients. This page is dedicated to showing you pertinent information to protect you, your businesses and your families by sharing news, updates, and articles regarding cyber security.
July 16, 2021
Fake Purchase Overpayment/Refund Scam.
Customers are reporting the following : You receive an email indicating that they were charged for a recent purchase on a major name website. The email asks you to verify, and if this is incorrect to call a phone number in the email. When you call the number they apologize and offer to refund the purchase to your card or bank account, if you provide them the information (or they ask for remote control of your PC and you log in to the site). Then, they appear to “deposit” much more than the refund amount. The scammer pretends to panic, and says they will get fired if you don’t get them the extra money back…they tell you to purchase gift cards for the “extra” amount at local stores and then read or photograph the card numbers to them.
The scam here is…they never moved any money to your account, but the gift cards you give them the numbers for, are real money out of your account!
A few key things: 1) don’t call the number in an email about a purchase you did not make; 2) don’t give anyone you don’t know remote access to your PC (and especially not when you are logged in to your online banking); and 3) if you are being asked to purchase gift cards…there is a 99.99% probability it’s a scam!
If you receive any communication like this, stop, don’t give the scammer any personal information. Hang up, then call us at 505.995.1200 and let us know.
April 13, 2021
Scammers are calling Century Bank customers indicating that they are from Century Bank Security.
During these calls the scammers ask customer for their Debit Card Pin, or their Secure Access code for Online banking, or their user ID and password for online banking.
Please note that Century Bank will NEVER call you, and ask for any of these things (we already know all of them except the Secure Access Code).
If you receive a call like this, stop, don’t give the scammer any personal information. Hang up, then call us at 505.9951200 and let us know.
What are some classic warning sights of possible fraud and scams?
- Calling or emailing you, claiming to be from the government and asking you to pay money.
- Asking you to pay money or taxes upfront to receive a prize or gift
- Asking you to wire them money, send money by courier, or put money on a prepaid card or gift card and send it to them.
- Asking for access to your money-such as your ATM cards, bank accounts, credit cards, or investment accounts.
- Pressuring you to "act now" or else the deal will go away. Or someone who seems to be trying hard to give you a "great deal" without time to answer your questions.
July 18, 2019
FBI Joins International Campaign to Stop Money Mules
May 8, 2019
New Cyber Fraud
- The company email address for the “employee” was not used in the communication exchange. This may or may not have been a red flag if the company allows the use of both company and personal email addresses;
- There was no direct communication to verify the “employee’s” identity and confirm the request, such as a phone call.