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Using Technology to Bank Remotely

By Anita Dunmar, SVP / Sr. Treasury Management Advisor


Technology has made banking remotely – whether from your phone, computer or tablet – easier, more convenient and easier than ever. More and more customers who have never used these technologies before are doing so now, at a time when keeping physical distance could save lives.


Banking online offers all the convenience of coming into a bank branch at your fingertips. Customers can log on anytime, anywhere to access their accounts, pay bills, check balances, make deposits, transfer funds, view statements, schedule loan payments and order checks. They can even set up custom alerts.


Remote banking provides you, the customer, the ability to safely, securely and instantly do everything you would in person without coming into the bank. And these services come at no additional cost to the customer. That’s important in today’s environment.


If physical safety weren’t enough of a reason to use your phone, computer, tablet or other device to bank, perhaps being able to access your accounts at any time, even outside regular office hours is. Forget to mail that payment and concerned about possible late fees? Simply log in, make a one-time payment and it’s done. Even better, schedule automatic, recurring payments so you never need to remember to write a check, find a stamp and mail an envelope again.


Depositing checks is sometimes the only reason many people venture into a bank. But you can save yourself a trip by depositing checks using your smartphone or web-enabled device. The app walks you through the process with just a few taps and camera clicks.


And in today’s world, the thought of handing over your debit or credit card for a cashier to swipe might make you nervous. Contactless technology turns your mobile device, tablet or even smartwatch, into your wallet. Payment information is transferred only with your authorization via apps like Apple Pay®, Google Pay™, and Samsung Pay®, linked to your debit card.


Thousands of people use technology to bank every single day. All you need is internet access. And these technologies use multiple layers of security to ensure that your transactions are securely processed.


Of course, you can always use your phone to call – that’s banking remotely, too. At Century Bank you’ll speak to a live person to access account information, transfer funds, make payments, find branch locations and hours and more. We’ll even help you sign up for any of our remote services. With just a few clicks you’ll be handling all your banking needs from the comfort of wherever you are. And the Century Bank call center is open and a real person will answer the phone – a benefit of being your local, community bank.


Check here for all the ways Personal Online Banking can work for you.

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